Post Installation Questions & Answers
The air conditioner does not cool or warm the room?
Check the following:
Make sure the air filters are not dirty.
Make sure the air inlets and outlets of the indoor and outdoor units are not blocked by objects
or debris.
Make sure the temperature setting on the remote controller is appropriate.
Make sure the doors and windows are closed.
Make sure ventilation fans in the room are not operating.
The air conditioner does not operate (Operation lamp
is not lit)
Check the following:
Make sure the circuit breaker is not turned off and the fuse is not blown.
Make sure the power cord plug is connected securely to the service outlet.
Make sure the remote controller has new batteries.
Make sure the timer is not programmed incorrectly
The amount of drained water is large (as compared to the amount discharged in the previous year or the day before)
The amount of drained water varies depending on room temperature and humidity. A large amount of drained water does not denote a malfunction.
The indoor unit produces a mist
The cold air blow out during a cooling operation reduces the temperature of the room air and sometimes generates a mist. If you continue to run the system for some time it will reduce the humidity of the air in the room and the mist will clear.
The outdoor unit discharges water or steam
This is normal - the defrost operation activated in the heating mode removes frost, which turns into water or steam. A small amount of water is also discharged during heating.
The air conditioning produces a crackling sound
Plastic parts such as the front panel sometimes produce a crackling sound when they expand or contract slightly due to temperature change.
The air conditioner produces an air releasing sound
The air releasing sound is caused by a change of the refrigerant flow direction. This sound is generated when the air conditioner stops operating or the defrosting operation is activated in a heating operation.
The air conditioner produces a water flowing sound
The water flowing sound is produced by the refrigerant that flows inside the air conditioner.
How do I use the controller?
Full instructions given are in the Owner’s Manual which came
with the unit.
I have lost my Owner’s Manual - Can I get another copy?
Either download the manual from the website www.tevdirect.co.uk or contact our technical services by email or on 01484 405606 and we’ll mail a copy out to you.
